Shipping policy
SHIPPING POLICY
Last updated: August 21, 2026
Thank you for shopping with Confirm Dope. This Shipping Policy explains our order-processing, shipping, tracking, and delivery procedures.
ORDER PROCESSING
Orders are generally processed and prepared for shipment within [3–7 business days] after payment is successfully completed.
Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays begin processing on the following business day.
Processing time is separate from carrier transit time. During product releases, sales, holidays, or periods of unusually high order volume, processing may take longer. If a significant delay affects your order, we will contact you using the email address provided at checkout.
SHIPPING DESTINATIONS
Confirm Dope currently ships to addresses within the United States.
We do not currently ship internationally. We may expand our available shipping destinations in the future.
SHIPPING RATES
Available shipping methods and their costs are calculated and displayed during checkout before payment is submitted.
Promotional or free-shipping offers may be subject to minimum-purchase requirements, geographic restrictions, exclusions, or expiration dates. Shipping promotions cannot be applied after an order has been placed unless expressly stated otherwise.
ESTIMATED TRANSIT TIME
After an order has been processed and transferred to the shipping carrier, estimated standard transit time is approximately [3–7 business days].
Delivery estimates are not guaranteed arrival dates. Carrier delays may occur because of weather, holidays, service interruptions, incorrect addresses, transportation problems, emergencies, or other circumstances outside our reasonable control.
Expedited shipping, when available, shortens carrier transit time but does not shorten our stated order-processing time unless expressly stated.
ORDER TRACKING
When tracking is available, customers will receive a shipping-confirmation email containing a tracking number after the order has been transferred to the carrier.
Tracking information may require up to 48 hours to update after the shipping-confirmation email is sent.
Customers are responsible for monitoring tracking information and providing a secure delivery location.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for entering a complete and accurate shipping address during checkout.
If you discover an address error, contact us immediately at confirmdope.com@gmail.com and include your order number and corrected address. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Confirm Dope is not responsible for delays or failed delivery caused by incorrect or incomplete information supplied by the customer. If a package is returned to us because of an incorrect address, failed delivery attempt, refusal, or failure to claim the package, we will contact the customer.
The customer may be responsible for additional shipping charges required to resend the order when the delivery problem resulted from information or circumstances within the customer’s control.
SHIPPING DELAYS
We make reasonable efforts to ship orders within the processing period stated in this policy and on the applicable product page.
If we learn that we cannot ship an order within the promised timeframe, we will notify the customer, provide an updated estimated shipping date, and offer the customer the choice to accept the delay or cancel the unshipped order for a refund as required by applicable law.
PREORDERS AND MADE-TO-ORDER PRODUCTS
Products identified as preorders or made-to-order items may have different processing and estimated shipping dates. The applicable estimate will be displayed on the product page or communicated before purchase.
If an order contains both an in-stock item and a preorder or made-to-order item, the entire order may ship together when all items are ready unless otherwise stated.
LOST OR STALLED PACKAGES
If tracking has not updated for an extended period or a package appears lost in transit, contact us at confirmdope.com@gmail.com with your order number.
We may ask you to confirm the delivery address and allow reasonable time for the carrier to complete an investigation. We will review confirmed carrier losses and provide an appropriate resolution consistent with applicable law and the circumstances of the order.
PACKAGES MARKED DELIVERED
If tracking shows that a package was delivered but you cannot locate it:
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Verify the shipping address on your order confirmation;
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Check around the delivery location;
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Ask household members or neighbors whether they accepted it;
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Allow one additional business day in case the carrier scanned it prematurely; and
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Contact the shipping carrier for delivery details.
If the package remains missing, contact us promptly at confirmdope.com@gmail.com. We will assist with available carrier information and review the matter based on the circumstances. A carrier’s “delivered” scan does not prevent any rights or remedies available under applicable law.
DAMAGED, DEFECTIVE, INCORRECT, OR MISSING MERCHANDISE
Inspect your order after delivery.
If merchandise arrives damaged, defective, incorrect, or incomplete, contact us within 14 calendar days of delivery at confirmdope.com@gmail.com.
Include:
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Your full name;
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Your order number;
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A description of the issue; and
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Clear photographs of the merchandise, shipping packaging, and shipping label.
Do not discard damaged merchandise or packaging until we have reviewed the claim.
Eligibility requirements and available remedies are explained in our Return and Refund Policy.
ORDER CHANGES AND CANCELLATIONS
Contact us as soon as possible if you need to request an order change or cancellation. We cannot guarantee changes or cancellations after an order enters processing.
Once an order has shipped, it cannot be canceled. Our Return and Refund Policy will apply.
CONTACT US
Questions about shipping or delivery may be sent to:
Confirm Dope
Email: confirmdope.com@gmail.com